frequently asked questions
Q: how long will it take for my honey door co box to be delivered / arrive?
A: we know how important it is for your gift to get there quickly - and as long as your order is shipping within the US, the order will be shipped within 2 business days. You can select expedited shipping at check out, but typically your gift will arrive in 3-5 days via standard postage.
Q: I saw an item on your site that I want for myself - How can I purchase it for myself?
A: Just check out as normal - and be sure to put your own shipping address in the fields provided. We will send it to you like we send all our gifts - wrapped and displayed beautifully for you!
Q: Is there a limit on how many gifts I can add to my gift box?
A: Nope! Don't worry about your gift not fitting - we have many different gift box sizes and we will be sure to find one that best fits your gift.
Q: I live in St. Louis, can I just pick up my box or product?
A: Of course - select 'Curbside Pick-up' at check-out and your shipping fee will be removed. You will then receive pick-up instructions via text message.
Q: what's your return policy?
A: all of our boxes and products are final sale. That being said, if a gift arrives damaged we will be happy to replace it.
Q: I'm interested in having Honey Door Co. create a custom box for my bridesmaids, is this something you do?
A: absolutely! email us at honeydoorco@outlook.com to learn more about our custom box options. Honey Door Co can create custom gifts for 1-12 recipients. For any more than that, we will direct you to our sister company Olive+Wynn for larger gifting needs.
Q: I sell a product that I think would be perfect for future Honey Door Co. boxes. how should I get ahold of you to collaborate?
A: email us at honeydoorco@outlook.com - we would love to hear from you!