frequently asked questions

Q: how long will it take for my honey door co box to be delivered / arrive?

A: we know how important it is for your gift to get there quickly - and as long as your order is shipping within the US, the order will be shipped with standard, 2-day shipping. please note that we have a one day processing window. once processed, orders will be fulfilled the following business day with 2 day shipping. if you need an order even faster than that and are local to St. Louis, email us at honeydoorco@outlook.com and we'll do our best to help!

Q: is shipping included in the cost of my box?

A: yes - standard 2-day shipping is included in the cost of all of our boxes. 

Q: I live in St. Louis, can I just pick up my box or product?

A: It's possible! email us at honeydoorco@outlook.com and we'll do our best to help out. 

Q: is there any way that my box can arrive on a specific day? 

A: if you'd like your Honey Door Co. box to arrive on a specific day - email us (honeydoorco@outlook.com) and we'll try our best to help out!

Q: what's the return policy?

A: all of our boxes and products are final sale (because we know how much you'll love it!) that being said, if there is an issue with a box or product, please let us know! your satisfaction is our priority. 

Q: I'm interested in having Honey Door Co. create a custom box for my business, wedding, or special event...is that something you do?

A: absolutely! email us at honeydoorco@outlook.com to learn more about our custom box options. 

Q: I sell a product that I think would be perfect for future Honey Door Co. boxes. how should I get ahold of you to collaborate?

A: email us at honeydoorco@outlook.com - we would love to hear from you!