FAQ
How long will it take for my Honey Door Co box to be delivered/arrive?
Please allow at least one week for delivery. Honey Door Co boxes from our shop typically process within 1-3 business days and are shipped via UPS or USPS Priority mail. If you need your order on or by a specific date please email us at honeydoorco@outlook.com and we will try our best to make it happen!
Can I add a personalized note?
Absolutely! Make sure to purchase a card with your order and write your personal note at checkout. If you prefer to write your own message, please add a note to leave the card blank card with your gift.
What's your return policy?
Due to the time and attention to detail we take in assembling your gift, all sales are final. We take great care in making sure your gifts get to you just as pretty as they left us. If there has been damage to your item(s) in transit, please notify us immediately at honeydoorco@outlook.com
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.
Will my box include a receipt?
We never include receipts or inventory / packing slips inside any of our boxes, knowing that they are almost always a gift.
Do you ship internationally?
We ship anywhere in the United States but unfortunately do not ship internationally at this time.
I'm interested in having Honey Door Co. create a custom box for my bridesmaids, is this something you do?
You bet! Email us at honeydoorco@outlook.com to learn more about our custom box options.
